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Smart Trips Coordinator Toolkit

Connect your employees to more affordable, active, and sustainable transportation options like biking, riding the bus, walking, or sharing a ride using these materials.

Download files and copy content to use in company emails, new employee packets, bulletin boards, digital monitors and more. Access helpful STC instruction sheets. View other employer partner materials for inspiration. Motivate your employees to participate.

Do you have questions, ideas, support needs, or want to request a customized flyer, poster, or sign? Email blanche@wcog.org for help!

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Here are your tools! Click on the plus buttons below to view examples and download materials.

arrow rightCustomized Worksite Flyer

We can customize a Smart Trips flyer outlining your specific program benefits. This is an excellent resource for new employees. Available in digital and printed brochure formats.

arrow rightSmart Way to Get to Work

This is a generic flyer aimed at new employees outlining resources and the benefits of participating in Smart Trips and biking, walking, taking the bus or sharing a ride to work

arrow rightSmart Trips Program

Explains the rewards available to Smart Trip makers, such as prize drawings and the Smart Trips Discount. Also available in printed brochure format.

arrow rightSmart Trips Map of Bellingham

Shows trails, bicycle routes, bus routes and bus stops as well as many businesses and destinations that can be accessed on foot, by bicycle and by bus. Also available in print. Ask about laminated copies for display purposes.

arrow rightSmart Trips Map of Whatcom County

Shows trails, bicycle routes, bus routes and bus stops in Whatcom County as well as inset maps of Blaine, Everson, Ferndale, Lynden, Nooksack, Point Roberts, and Sumas. Also available in print. Ask about laminated copies for display purposes.

arrow rightConfident City Cycling

Provides tips for sharing the road safely and confidently with motorists. Also available in printed brochure format

arrow rightGet There by Bus

List step by step instructions for riding the bus. Also available in printed brochure format.

arrow rightEmergency Ride Home

Explains how and when to use the free emergency taxi service operated by WTA for Smart Trip makers and bus riders. Also available in printed rack card format.

arrow rightBenefits of Your Employees Making Smart Trips

Gives your employees a list of reasons to participate in Smart Trips

arrow rightCustomized Winner Poster

If one of your employees wins a Smart Trips prize drawing, we can customize a poster highlighting your employee with a photo and quote about the type of Smart Trips they make. Available in digital and printed brochure formats.

arrow rightCustomized Smart Trips Coordinator Sign

Let us customize a sign listing your name and contact information for use in breakrooms, bulletin boards, or your office door. Available in digital format for you to print, or we can print and laminate for you.

arrow rightCommunitywide Stats Poster

Each year Smart Trips tallies all statistic captured by everyone’s Smart Trips Diary entries. Share these impressive numbers with employees. Show them what they’re contributing to. Customized employer posters showing only your employee’s stats are available in print and digital format.

arrow rightTop 5 Reasons to Record Smart Trips

arrow rightSmart Trips Coordinator Email Templates

Use our sample seasonal emails to send out regular communications to your employees. Download to use as is, or cut and paste from the text provided to customize your message.

  • arrow rightHow to log-in as a Smart Trips Coordinator
  • arrow rightHow to run a report
  • arrow rightHow to request a free First Time Rider Bus Pass
  • arrow rightHow an employee changes their employer in their account

  • Registration on the Smart Trips website and use of the trip diary are designed to be intuitive and self-explanatory. Below are instructions in case any of your employees need extra help. We suggest copying the specific directions needed to share with them and pasting them into an email.

    New User Sign-Up

    1. On the home page, click New User.
    2. Complete the questions on the New User Registration page.
    3. Complete questions on the New User Survey page.
    4. Record trips on Trip Diary page.

    Returning Users

    1. Enter email address and password on the Home page.*
    2. Record trips on Trip Diary page.
    3. *If employee can’t remember their password, they should follow directions for resetting it.

    Helping an Employee Change their Employer on Existing Account

    Employee must be logged into their Smart Trips account.

    1. In the upper right-hand corner, employee clicks on My Account for the dropdown menu.
    2. On dropdown menu choose Update Account.
    3. Under Employer at the bottom of the page, click the down arrow and scroll until current employer is found.

    Users Who Have Forgotten Their Password

    1. On the home page, click I forgot my password.
    2. Get new randomly-generated password from email message.
    3. Enter email address and new password on the Home page.
    4. On Trip Diary page, click My Personal Data.
    5. Change randomly generated password to something easier to remember.
    6. Record trips on the Trip Diary page.

    Recording Trips

    1. On the Trip Diary page, click the calendar on a day you made a Smart Trip.
    2. Complete the questions in the pop-up form. Use Auto Fill options to copy trips that are made repeatedly.
    3. Click on calendar days to edit or delete trips previously recorded.
    4. Click View Your Results and Prize Status.
    5. Click Logout on Results/Prize Status page or on sidebar menu.

    Other Useful Information

    • arrow right It’s helpful if pop-up blockers are turned off.
    • arrow right The New User Registration page is where participants:
      • Choose which trips will be seen by their STC
      • Ask for monthly email reminders
      • Tell us that they are WWU students
    • arrow right Smart Trip makers must have an email address to use the online trip diary. Otherwise, they must complete paper entry forms.
    • arrow right Registered users can change any of their registration information by clicking Edit My Personal Data on the Trip Diary page.
    • arrow right Once logged in users can navigate throughout the website and remain logged in. Sign Out button is above the main Tab header menu.
  • arrow rightInformative articles and links
  • Have something to share? Send it to Blanche@wcog.org and we’ll add it!